What benefits will my business see when using a Telephone Answering Service
Many businesses have discovered the major benefits that accrue to their business by using a professional Telephone Answering Service and the increase flow of business that can result. Choosing the right service for you can be vital… As we all know you only “get...
The Importance of Business Continuity Planning
If our stormy spring has taught us one thing it’s that we as businesses are rarely ready for mother nature and all her wicked effects. Adverse weather conditions such as floods and gale force winds have caused damage to many companies’ premises and...
Benefits of using a Telephone Answering Service
As we all know you only “get one opportunity to create a first impression”. In a lot of cases the first contact a potential client experiences is when the pick up the phone to contact your business. As we all know you only “get one opportunity to create a first...
What To Look For From Your Call Answering Service
Are you getting the most from your telephone answering service? Here are some things to look out for… Are all of your calls answered in YOUR BUSINESS NAME Are their staff fully trained professionals? Your calls should be treated as important and be...
Choosing A Phone Answering Service
Choosing the correct telephone answering service is something that can effect not only customers perceptions of you but also your profitability… Using the right answering Service means that you NEVER EVER miss an important phone call. Most answering...
Women in Franchising
Business experts will tell you that the success rate of a start-up business is greatly enhanced if you are part of a franchise. A recent survey in the UK found that 90% of franchisee respondents were profitable in 2011 and that a failure rate of only 2.8% applied for...
Great Customer Service – A Lesson from Bruce
I had the pleasure of seeing Bruce Springsteen playing in Kilkenny on Saturday night and boy what a concert. While I was in recovery mode yesterday I was thinking about lessons that Bruce could teach us business people about delivering great customer service. ...