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Four Reasons to Outsource your Telephone Answering

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Micro, small and medium sized businesses are the backbone of the Irish economy. As of 2019 98.9% of enterprises in EU are micro, small and medium sized businesses in fact, employing nearly 50% of people. See more on Eurostat here. Looking at young businesses in particular, often entrepreneurs in an effort to hit the ground running, try and do everything. Driving revenue is the focus, decisions are made on cost and ease. Mobile numbers on websites, home addresses and so on. As time goes by and revenues along with workload starts to grow. Inefficiencies increase. More employees, an unsustainable or illogical structure, unwieldy and not very professional. But there are lots of options out there to pull things together. Be that a telephone answering services which benefit young and old businesses alike. And middle aged businesses too! Or diary management, taking payments, admin work – all services we in Kendlebell Naas provide as it happens. 

You can’t do everything all the time!


Our team are specialists in telephone answering, think of us as just another outsourcing option. Much like other areas of your business – payroll, graphic design or SEO, outsourcing your call answering is as straightforward. Why? Because outsourcing is an efficient thing to do. 

  • Increases productivity. Your team members don’t have to juggle tasks, they aren’t be constantly distracted. They can focus on their work.
  • Improve customer retention: every business has a busy time. Our team can answer all your calls unconditionally or conditionally, all or some. No more calls ringing out or missed. Ultimately leading to higher retention levels.
  • You save money: our dedicated telephone answering service is very cost effective. When using our services you don’t have to worry about spending money on, call related technology. Plus when your calls come in to us, we will answer them all in your business name.
  • Pay for work done. With our call answering service you only pay for work done, seasonal business, fine, 500 calls this month, 250 calls next, not a problem! 

You are fixing a sink, the client is speaking with you, your phone starts ringing, what happens?

Be more efficient

Our primary services – telephone answering and virtual receptionist, enable businesses to be more efficient and productive. In other words, with us budgets go further, while also improving customer experience. Why struggle with recruitment? Or have specialist staff dealing with cold callers and tyre kickers? Our specialist services come at c30% of the cost of an in-house receptionist.  

Part of our offering that usually interests newer businesses is postal addresses. We provide postal addresses in two ways – just as postal or a as a registered business. If you have other specific postage requirements please free free to get in touch here.

Our team in Kendlebell Naas are specialist telephone answerers!

Our telephone answering services will enable you to work smarter while saving you money, Kendlebell Naas – The Perfect Answer. Additionally see more blogs here