Telephone Call Answering & Message Taking
The first person a new or existing customer will speak to, when they call you, will create that vital first impression. You want them to know that they are dealing with a high quality organisation. So, you need to be assured that they will always be dealt with in a professional, efficient and courteous manner.
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Never miss an important call again
Kendlebell always provide a simple and cost effective call answering service by allowing you to have an extra resource on call.
We provide a personal telephone answering service. All your calls are answered by your own PA, giving you peace of mind that you’ll never miss another new enquiry again. Kendlebell is a personal service; your clients hear a friendly human voice on the line, and not an answer machine.
The system at our offices immediately identifies who the call is for and allows the PA to give out helpful information or answer general enquiries on your behalf as if they were actually members of your staff. A script is agreed in advance and always delivered.
All of this at a fraction of the price of employing staff, involves no administration and gives an excellent first impression to the caller. Messages are passed to you instantly by either text-to-mobile, or e-mail or you can phone in and speak to your PA anytime. At the end of each working day we also send you an email logging ALL your messages taken that day.
You may be interested in our other Inbound services
Kendlebell Naas offers a smooth and professional telephone answering and message service. For us it’s the perfect solution for inbound calls and enquiries and we would recommend them to anyone looking for a similar type of service…
Service Desk Solutions
Electrolux have partnered with Kendlebell Naas for our Customer Service Desk since 2010. The quality of service provided by the team in Kendlebell Naas has greatly enhanced our after sales package. Their PA’s work alongside our management and field service agents ensuring top class service.
We have a very close working relationship with the staff including Tony Clarke which enables us to ensure our processes are fully controlled. We maintain a high level of customer satisfaction and continuous improvement – Kendlebell Naas are vey much a part of this.
Head of After Sales Electrolux Ireland
For the past number of years, I have engaged the services of Kendlebell Naas to handle my calls while I am on holidays.
The service allows me to relax fully safe in the knowledge that my calls will be answered and handled in the most professional manner.
I am kept informed by Text & Email of the calls, allowing me to manage and prioritise them and should the need arise action them. Kendlebell Naas is the perfect answer for us
Pat Donellan Financial Services
24 x 7 Customer Service
Tony & his team answer our phones outside f normal office hours. Our customers can be demanding and Kendlebell Naas know this and deal with them on a highly professional level while adding a personal touch and seamlessly integrating their business with ours.
We have used competitor services in the past and cannot recommend Kendlebell Naas highly enough – they are head and shoulders above the rest
Sales & Operations Manager AAA Windscreens
For pricing on our services use our online pricing tool or call us on 1800 844 750 for further information.
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Here at Kendlebell Naas we provide a quality service and we know our customers value using our outsourced Phone Answering Service and Virtual Office Service!
If you are interested, give us a call. We would be happy to help you.