Back Office processing

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Saving you time and money

Are your back-office processes damaging your effectiveness and proving too costly? Does it take up much of your time doing basic administration? Is it routine work that could be outsourced? Do you have difficulty scheduling work when it is very busy

Kendlebell can lower your costs and increase your productivity today.

Whether you require help logging enquiries, need orders or data processed or outbound mailing we can assist you.

We help clients provide training to their nominated Kendlebell PA’s, so we not only cater to your needs but exceed service levels.

Kendlebell will agree a detailed specification of the services required with our customer and then agree a detailed modus operandi as how we will deliver the services on behalf of our customer.

Among the services currently provided to our customers are:

  • Back Office processing
  • Bank lodgements
  • Data processing
  • Order confirmations
  • Credit card payments
  • Creditor payments
  • Issuing of Sales Invoices
  • Issuing of Credit Notes

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Kendlebell Naas offers a smooth and professional telephone answering and message service. For us it’s the perfect solution for inbound calls and enquiries and we would recommend them to anyone looking for a similar type of service…

Mark Fallon
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Electrolux have partnered with Kendlebell Naas for our Customer Service Desk since 2010. The quality of service provided by the team in Kendlebell Naas has greatly enhanced our after sales package. Their PA’s work alongside our management and field service agents ensuring top class service.

We have a very close working relationship with the staff including Tony Clarke which enables us to ensure our processes are fully controlled. We maintain a high level of customer satisfaction and continuous improvement – Kendlebell Naas are vey much a part of this.

Thomas Lee
Head of After Sales Electrolux Ireland

 

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For the past number of years, I have engaged the services of Kendlebell Naas to handle my calls while I am on holidays.
The service allows me to relax fully safe in the knowledge that my calls will be answered and handled in the most professional manner.

I am kept informed by Text & Email of the calls, allowing me to manage and prioritise them and should the need arise action them. Kendlebell Naas is the perfect answer for us

Pat Donnellan
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24 x 7 Customer Service

Tony & his team answer our phones outside f normal office hours. Our customers can be demanding and Kendlebell Naas know this and deal with them on a highly professional level while adding a personal touch and seamlessly integrating their business with ours.

We have used competitor services in the past and cannot recommend Kendlebell Naas highly enough – they are head and shoulders above the rest

Stephen Maher
Sales & Operations Manager AAA Windscreens

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Our Prices

For pricing on our services use our online pricing tool or call us on 1800 844 750 for further information.  

We'd Love To
Hear From You.

Here at Kendlebell Naas we provide a quality service and we know our customers value using our outsourced Phone Answering Service and Virtual Office Service!
If you are interested, give us a call. We would be happy to help you.