We need to be connected.
Businesses thrive on connectivity. Who answers your calls when you or your team can’t?
Kendlebell Naas – here to help.
Call us on 1800 844 750
Kendlebell Naas is one of the leading providers of customer contact solutions for the SME sector in Ireland. We understand how vital it is for your customers to feel they have spoken to a person in your organisation and have interacted with someone who cares!
Callers need to know that their request or message has got through to the right person and that it is being acted upon straight away.
Every Kendlebell Naas client has a Management Team member who will learn about you and your business. Our team of PA’s speak with your customers each time they call and handle their call according to your instructions.
The Kendlebell Naas team can provide a wide range of inbound, outbound and support services.
The Kendlebell Naas Difference
Our normal hours are Monday-Friday 8:30am-6:00pm (including lunch hours). This covers the majority of our clients needs. However, we can provide extended hours and a full 24×7 Service if required.
Flexibility is at the heart of what we do. Whether you need full-time call answering, overflow support during busy periods, or holiday cover, our services adapt to suit your exact requirements. We don’t believe in one-size-fits-all, instead, we tailor our solutions so you get the right support, exactly when you need it.
Every call is answered by a real person, never a bot or voicemail. Our friendly, professional team ensures your callers feel valued and understood, building trust from the very first hello. We combine warmth and professionalism to give your business a genuine human touch that technology alone simply can’t deliver.
Our team is made up of experienced, long-serving professionals who work out of our Naas Office. With years of knowledge behind them, they understand local and national business needs. Our team will represent your company with genuine care and consistency. Every call is handled with confidence, professionalism, and a personal touch, ensuring your customers always receive the best possible service.
Call Answering Services
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Dedicated Teams
The difference between Kendlebell Naas and other providers is the very personalised nature of our service, the quality of the Kendlebell Naas team and the dynamic and innovative tracking systems. We customise our service to meet your Telephone Answering needs. Our team are highly trained and customer focused. They take great pride in the service they provide and understand the importance of every phone call to your business.
Technology Leaders
With over 20 years in the Irish call answering business, Kendlebell Naas has the experience and expertise to combine traditional service values with cutting-edge technology. We invest in the latest call handling systems and CRM integrations to ensure our clients stay ahead. Our advanced technology allows seamless call routing, real-time message delivery, and secure data management, all designed to give your business the reliability and efficiency it needs. By blending two decades of know-how with modern systems, we deliver a service that is both trusted and future-ready.
24 Hour Call Answering
Our team of professional and courteous personal assistants ensure that your calls are handled with the utmost care and efficiency, 24/7. For urgent matters, we provide instant SMS notifications and emails to out-of-hours support teams and key staff members, ensuring nothing is missed and every issue is resolved quickly.
At Kendlebell Naas, we can provide cost-effective solutions to your back-office functions by providing telephone answering services, virtual phone numbers and virtual offices.
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“Kendlebell Naas offers a smooth and professional telephone answering and message service. For us it’s the perfect solution for inbound calls and enquiries and we would recommend them to anyone looking for a similar type of service.”
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"I've partnered with Kendlebell since 2017, through two separate psychotherapy clinics. Throughout this time their service has always been outstanding. They've looked after our booking system during this time from end-to-end; including inbound calls, outbound calls, emails and diary management. Given our field of work, some situations and queries can be delicate, and can require a good base level of knowledge to respond to. Kendlebell Naas have always gone above and beyond to understand our approach, and always apply themselves as professionally as possible. Not only are they professional in their work - they're efficient, quick to respond, polite, and always ready to adapt to change. It's a huge reassurance to have them look after our front of house. Personally, I couldn't recommend them enough!"
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“We have been using Kendlebell Naas services for the past couple of years for our Plumbing business. The use of the phone answering service allows our company's time management to run efficiently, while being able to manage customers and jobs in an orderly fashion. Using Kendlebell Naas has freed up a lot of time spent on the phone, where we can now focus on tasks at hand, in turn keeping our customers happy and our company more profitable. Staff and management are on hand when you need them, no question goes unanswered. Highly recommended for any business, particularly those missing calls or struggling with interruptions.”
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“I have been working with Kendlebell Naas for over 10 years. They have been a vital part in helping my business grow and from a single person clinic to a busy 6 person clinic. They are always professional and helpful and contribute to the smooth running of my business.” “Using Kendlebell Naas ensures that my calls are always answered by a real person instead of a voicemail. My customers often comment on how professional the girls that answer the phone are. My diary is updated in real time, so I never miss a call from 8am to 6pm. It is a much more cost-effective solution for my business, and it allows me to get on with my business of seeing clients.”
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“We have been using Kendlebell Naas diary management services for many years now. They are an invaluable and integral part of my business. We find them to be highly efficient and organised, phone answering, diary planning, message taking and replying is all handled very well, thus freeing up time for us to concentrate on our core business. The services they provide are essential for any business who has a volume of P2P interactions, they even send end of day reports so we can track who called and when. We absolutely recommend them as a valuable resource for any business.”
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“Working with Kendlebell Naas, since 2015, and they have been an absolute pleasure to deal with during all this time. Their professionalism, attention to detail, and genuine commitment to excellence truly set them apart. Kendlebell Naas go above and beyond to ensure that every request from our team is completed in a timely manner and to the highest standard, and their positive energy makes collaboration effortless. I highly recommend Kendlebell Naas to anyone looking for reliability, creativity, and top-notch results.”
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“We (Burdy) been using Kendlebell Naas to handle our incoming calls when the team is busy or away for over 2 years now and it was without doubt, one of our smarter business moves. The service has been absolutely first class. Our clients have no idea they’re speaking to a third party as the Kendlebell Naas team are friendly, professional, and completely on the ball. It’s been a real game changer for our busy practice, giving us the freedom to focus on our work while knowing every call is handled perfectly. Highly recommend!”
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“We’ve been using Kendlebell Naas’ Call Answering and Diary Management service, we find the service really good. My only regret is that we didn’t start with them years ago. They are extremely flexible and easy to work with. They are that extra staff member you need when you’re busy. That extra hand when your phones are hopping as a small business this is essential to our development and for this, I can’t thank Ross and his crew enough for. We will be using them for a long time to come.”
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“We have been using Kendlebell Naas services for a number of months now and would highly recommend them. Phone calls were becoming very difficult to manage and we were losing business. Now 90%+ of our calls and appointments are being looked after by Kendlebell Naas, allowing us more time to take care of other aspects of the business.”
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“I recently had to travel abroad, and as a business owner, switching off is usually impossible—but not this time! Thanks to Ross Hamilton and the fantastic team at Kendlebell Naas, all my calls were professionally answered while I was away, giving me complete peace of mind. The setup was effortless—just a few taps on my phone and the calls were seamlessly diverted. Each evening, I received a clear, detailed email summary of who called, when they called, and what message they left. I genuinely can’t recommend this service enough. It’s a game-changer for anyone running a business who wants to protect their time without compromising on professionalism”
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