Win on Call Experience
We live in a very immediate world, people want instant answers, fast responses. How do you treat your customers or prospective customers? According to Google: 70% of mobile searchers regularly call a business from a...
Our Clients Choose When We Answer
I was speaking with a fellow member of a networking group yesterday, lets call him Josh. Josh was asking me about the prospective clients I am looking for? He seemed to think – having know...
Quotes on good customer service & more!
Career goals come in all shapes and sizes, but certain threads are universal. The vast majority of people want a better work-life balance for instance. Each week on a Monday we feature a quote on...
Choosing a Service Solution vs Recruiting
Front of house/reception is a crucial role in many organisations. Often the first voice a prospective client, staff member or supplier hears will be that of a receptionist. Receptionists are like brand ambassadors, they don’t...
Kendlebell Naas for Holiday Cover
Holidays have been booked people have made plans, a week here, 2 weeks there, the world has opened back up, and people are eager to make the most of it. There are issues with the...
Did you ever hear about the business with no phone?
Did you ever hear about the business with no phone? The answer is no. Did you did you ever hear about the business that never answered the phone? Ok, you have rang a few like...
The Work from Anywhere Toolbox
Work has changed over the last couple of years. Zoom is the new normal for a meeting, people are doing school drops and collections as part of their standard day – while working. In particular...
Telephone Answering: In-House vs Outsourced
At the moment many businesses are finding recruitment difficult, and finding it increasingly difficult. So what are the costs of In-House vs Outsourced, meaning in-house answering vs an outsourced telephone answering service? According to indeed...
Dip your toe and see how we go
Pilot Period At Kendlebell Naas, we offer prospective Telephone Answering/Virtual Assistant customers a free trial. Just dip your toe and see how we go! This trial is not one but two weeks, at no cost...