![Win on Call Experience](https://kbvo.ie/wp-content/uploads/2022/08/65-of-American-consumers-say-a-positive-experience-is-more-important-than-great-advertising.-PwC-17-1080x675.png)
![Win on Call Experience](https://kbvo.ie/wp-content/uploads/2022/08/65-of-American-consumers-say-a-positive-experience-is-more-important-than-great-advertising.-PwC-17-1080x675.png)
![Our Clients Choose When We Answer](https://kbvo.ie/wp-content/uploads/2022/07/65-of-American-consumers-say-a-positive-experience-is-more-important-than-great-advertising.-PwC-13-1080x675.png)
Our Clients Choose When We Answer
I was speaking with a fellow member of a networking group yesterday, lets call him Josh. Josh was asking me about the prospective clients I am looking for? He seemed to think – having know me a couple of months that we only want to replace full-time staff units....![Quotes on good customer service & more!](https://kbvo.ie/wp-content/uploads/2022/07/26-1080x675.png)
Quotes on good customer service & more!
Career goals come in all shapes and sizes, but certain threads are universal. The vast majority of people want a better work-life balance for instance. Each week on a Monday we feature a quote on our social media channels. The topics vary but we do try to pick good...![Choosing a Service Solution vs Recruiting](https://kbvo.ie/wp-content/uploads/2022/06/65-of-American-consumers-say-a-positive-experience-is-more-important-than-great-advertising.-PwC-7-1080x675.png)
Choosing a Service Solution vs Recruiting
Front of house/reception is a crucial role in many organisations. Often the first voice a prospective client, staff member or supplier hears will be that of a receptionist. Receptionists are like brand ambassadors, they don’t do any direct selling. But they can...![Kendlebell Naas for Holiday Cover](https://kbvo.ie/wp-content/uploads/2022/06/65-of-American-consumers-say-a-positive-experience-is-more-important-than-great-advertising.-PwC-2-1080x675.jpg)
Kendlebell Naas for Holiday Cover
Holidays have been booked people have made plans, a week here, 2 weeks there, the world has opened back up, and people are eager to make the most of it. There are issues with the war in Ukraine and the rising costs of living for sure, plus recruitment is becoming more...![Did you ever hear about the business with no phone?](https://kbvo.ie/wp-content/uploads/2022/06/65-of-American-consumers-say-a-positive-experience-is-more-important-than-great-advertising.-PwC-1080x675.jpg)