Customer Service: The Customer is Always Right
How a business engages with their customer base says a lot about their attitude. Do your clients, patients, customers chose to contact you? And why do they contact you via that medium? Communication has changed over the last couple of years. Many people today prefer...
Kendlebell Naas is for…
People often ask us who is our business for? And when is comes down to the answer is quiet simple. Whether you are a start-up or an established business, whether you have been around for days or decades, our services can help. Whether you have no staff, a full front...
Win on Call Experience
We live in a very immediate world, people want instant answers, fast responses. How do you treat your customers or prospective customers? According to Google: 70% of mobile searchers regularly call a business from a mobile ad search. Who answers your calls? Are...
Our Clients Choose When We Answer
I was speaking with a fellow member of a networking group yesterday, lets call him Josh. Josh was asking me about the prospective clients I am looking for? He seemed to think – having know me a couple of months that we only want to replace full-time staff units....