The Real-life Benefits Call Answering Services Deliver
Using a call answering service like ours in Kendlebell Naas can really lift productivity of any business whether a small one person operation, a small or medium sized business or a multi-national. What are the real-life benefits call answering services deliver? Taking...
The Client Experience is Important
People Talk (& sometimes People Walk) The client experience is hugely important. Perhaps, more so now than in the past with the rise of the internet and less geographic regional boundaries for businesses. Looking at the 2017 US Customer Service Barometer findings,...
Servicing your customers properly? Missed Calls?
You are having a meeting say a ZOOM meeting with a client. You forgot to silence your phone before the meeting and it rings out. Perhaps it is a customer of yours, a number you don’t recognise (new business?) or a no number, what is the right thing to do? Ignore...
End of 1890 and 1850 numbers
Non-Geographic Numbers (NGN) are changing At the end of 2021, the number of Non-Geographic Numbers (NGN) will be reduced from 5 to 2. Currently the NGNs are 1800, 1850, 1890, 0818 and 076. From January, 1850, 1890 and 076 numbers will be retired. After that just two...