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Change: is the time to delegate now?

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The Year that was…

How was 2021 for you, for some a year to remember, for others a year to forget. Change is always interesting, perhaps more so with the new year just ahead. As Albert Einstein once said; “The measure of intelligence is the ability to change”. But then so often people are afraid of change. How does one progress themselves or their business without it? Some people seem to think progressing is standing still. Mikhail Gorbachev is quoted as saying; “If you are not moving forward, you are moving backward.” What forward moves do you need to make in 2021? In terms of looking back on your business is there anything lessons you learnt in 2021? Are you trying to do to much? Are smaller tasks taking away from core work, is it time to delegate now?

Is outsourcing new to you? Take a chance on change.


Many of our customers are small business, where the nature of business means everyone does a bit of everything, multiple people can and are asked to do the same job. Then as these businesses grow over time delegation comes into it, is the time to delegate now? Why outsource services? To enable business owner(s) to focus on what they do best; their core work, be that making stairs or selling homes. With various tasks being delegated be that payroll, credit control, search engine optimisation and so on.

You can’t do everything all of the time!

Kendlebell Naas, can come in at various points of this cycle. As we offer a wide range of services to businesses of all sizes, primarily telephone answering and virtual receptionist services, but also phone numbers and business addresses. For start-up our phone numbers and address offerings are of particular interest as they add legitimacy, tie them to the local community, enable a certain level of credibility.

Why do Businesses come to us?

Because of the quality of the service we deliver, with call answering for instance the average answer time is 7 to 9 seconds for instance. Operating Monday to Friday, 8.30m to 6.00pm, solidly, plus by engaging our service you remove yourself from rotas, recruitment, cover for sick days and so on. Then there is cost to the service we provide, comparing our phone answering service with a in-house receptionist, we would run at c30% the cost. Plus our free trial allows you to dip your toe in our services, at no cost. 

See you cost calculator here.

Some people are very much against change, afraid of change, that is why with our Telephone Answering Services we offer a 2 week free trial. No cost, no obligation & no risk free trial. Our trial enables people see the benefits for themselves (and/or other staff members). Facilitating focus on core work, which improves though-put, moral, customer experience and lots more. The trial can be easily set up here

Our free trial is not just for Christmas, we run it year round!

We Deliver Results

Our services deliver real life benefits for customer from very simple things like deterring tyre kickers and cold callers, to improving the customer experience. While also giving our clients the opportunity to concentrate without any calls, plus no more silent voicemails or missed calls. This improves morale whatever the team size, which can have a big effect on productivity. According to Bonusly: happy employees raise are 31% more productive, raise sales by 37%, and improve accuracy on tasks by 19%. This is why most whom engage the two week free trial, stick with our services.

In Conclusion

George Bernard Shaw once said: “Progress is impossible without change, and those who cannot change their minds cannot change anything”.

Kendlebell Naas’ provide telephone answering services that are tailored to your needs and will enable you to work smarter while saving you money. Kendlebell Naas – The Perfect Answer. Additionally see more blogs here, including Voicemail a Dinosaur and Outsourcing for Small Business

Kendlebell Naas - The Perfect Call Answer

Kendlebell Naas – The Perfect Call Answer

To see the benefits of our services for yourself, get the ball rolling on a Free Trial here.