Virtual Receptionist
Are you looking to save on receptionist costs or boost your operational effectiveness? We can replace your receptionist full time plus we can be used at busy periods, holidays, sickness cover or overflow periods at the press of a button!
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Right where you need us
Kendlebell’ s Virtual Receptionist Service means you can wave goodbye to absenteeism and missed calls forever! Holiday periods and staff sickness can be covered by us by simply diverting your calls. You know they will always be answered with the agreed script which will demonstrate your professionalism and customer focus.
The Kendlebell team will act exactly as you would expect any receptionist to operate. They will take all incoming calls and transfer them through to the direct dial or mobile of the member of staff sought.
If these individuals are not available, they can give callers the option to leave a voicemail or simply take a message which the PA will send on immediately.
They will do so immediately by text or email with an end of day report summarising all your calls being sent as well.
You may be interested in our other Inbound services
Telephone Call Answering & Message Taking
Diary Management
Live Chat
Customer helpdesk / order taking
Telephone Answering
Kendlebell Naas offers a smooth and professional telephone answering and message service. For us it’s the perfect solution for inbound calls and enquiries and we would recommend them to anyone looking for a similar type of service…
Mark Fallon
Elevators.ie
Service Desk Solutions
Electrolux have partnered with Kendlebell Naas for our Customer Service Desk since 2010. The quality of service provided by the team in Kendlebell Naas has greatly enhanced our after sales package. Their PA’s work alongside our management and field service agents ensuring top class service.
We have a very close working relationship with the staff including Tony Clarke which enables us to ensure our processes are fully controlled. We maintain a high level of customer satisfaction and continuous improvement – Kendlebell Naas are vey much a part of this.
Thomas Lee
Head of After Sales Electrolux Ireland
Holiday Cover
For the past number of years, I have engaged the services of Kendlebell Naas to handle my calls while I am on holidays.
The service allows me to relax fully safe in the knowledge that my calls will be answered and handled in the most professional manner.
I am kept informed by Text & Email of the calls, allowing me to manage and prioritise them and should the need arise action them. Kendlebell Naas is the perfect answer for us
Pat Donnellan
Pat Donellan Financial Services
24 x 7 Customer Service
Tony & his team answer our phones outside f normal office hours. Our customers can be demanding and Kendlebell Naas know this and deal with them on a highly professional level while adding a personal touch and seamlessly integrating their business with ours.
We have used competitor services in the past and cannot recommend Kendlebell Naas highly enough – they are head and shoulders above the rest
Stephen Maher
Sales & Operations Manager AAA Windscreens
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Our Prices
For pricing on our services use our online pricing tool or call us on 1800 844 750 for further information.
We'd Love To
Hear From You.
Here at Kendlebell Naas we provide a quality service and we know our customers value using our outsourced Phone Answering Service and Virtual Office Service!
If you are interested, give us a call. We would be happy to help you.
Here at Kendlebell Naas we provide a quality service and we know our customers value using our outsourced Phone Answering Service and Virtual Office Service!
If you are interested, give us a call. We would be happy to help you.