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Diary Management

It can be expensive to employ an on-site receptionist. But when you’re busy, are callers greeted by a machine or left unanswered? If so, you risk losing business. Maybe you are trying to do both – work and answer calls. If callers do not get a reply, they often call someone else. In addition, if someone cancels and leaves a message , it might be too late to call someone on the waiting list . We can do that while you work and update your diary.

Home / Services / Inbound Call Answering / Diary Management 

Offload the basics

Our PA’s can answer your calls and make appointments, saving you up to 70% of the cost of employing a receptionist.

While you are busy in meetings or with clients, your dedicated team of PA’s at Kendlebell can be taking calls and booking appointments for you as well as making entries into your online diary. We can access your online diary securely using a Username and Password.

Their personal, friendly approach can really make an impact and promote a professional experience with your business contacts right from the start.

You can see your scheduled appointments any time online or you can call us to speak to your Kendlebell team about them. You’ll quickly find that we become a vital part of your business.

Medical practitioners, consultants, property companies and lawyers have all come to find  the service excellent and an essential part of their business.

You may be interested in our other Inbound services

Telephone Call Answering & Message Taking

The first person a new or existing customer will speak...

Virtual Receptionist

Are you looking to save on receptionist costs or boost...

Live Chat

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Customer helpdesk / order taking

Kendlebell make it easier for your customers to contact you....

Telephone Answering

Kendlebell Naas offers a smooth and professional telephone answering and message service. For us it’s the perfect solution for inbound calls and enquiries and we would recommend them to anyone looking for a similar type of service…

Mark Fallon
Elevators.ie

Service Desk Solutions

Electrolux have partnered with Kendlebell Naas for our Customer Service Desk since 2010. The quality of service provided by the team in Kendlebell Naas has greatly enhanced our after sales package. Their PA’s work alongside our management and field service agents ensuring top class service.

We have a very close working relationship with the staff including Tony Clarke which enables us to ensure our processes are fully controlled. We maintain a high level of customer satisfaction and continuous improvement – Kendlebell Naas are vey much a part of this.

Thomas Lee
Head of After Sales Electrolux Ireland

 

Holiday Cover

For the past number of years, I have engaged the services of Kendlebell Naas to handle my calls while I am on holidays.
The service allows me to relax fully safe in the knowledge that my calls will be answered and handled in the most professional manner.

I am kept informed by Text & Email of the calls, allowing me to manage and prioritise them and should the need arise action them. Kendlebell Naas is the perfect answer for us

Pat Donnellan
Pat Donellan Financial Services

24 x 7 Customer Service

Tony & his team answer our phones outside f normal office hours. Our customers can be demanding and Kendlebell Naas know this and deal with them on a highly professional level while adding a personal touch and seamlessly integrating their business with ours.

We have used competitor services in the past and cannot recommend Kendlebell Naas highly enough – they are head and shoulders above the rest

Stephen Maher
Sales & Operations Manager AAA Windscreens

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Our Prices

For pricing on our services use our online pricing tool or call us on 1800 844 750 for further information.  

We'd Love To
Hear From You.

Here at Kendlebell Naas we provide a quality service and we know our customers value using our outsourced Phone Answering Service and Virtual Office Service!
If you are interested, give us a call. We would be happy to help you.

Here at Kendlebell Naas we provide a quality service and we know our customers value using our outsourced Phone Answering Service and Virtual Office Service!
If you are interested, give us a call. We would be happy to help you.