Phone Answering and Message Taking
Your Calls Covered, Messages Delivered
Seamless Call Answering and Message taking Solutions
Our Virtual Receptionist is the first person a new or existing customer will speak to when they call you, creating that vital first impression when answering your call. You want them to be impressed and know that they are dealing with a high quality organisation. So, you need to be assured that they will always be dealt with in a professional, efficient and courteous manner.
Kendlebell Naas always provide a simple and cost effective call answering service by allowing you to have an extra resource on call.
We provide a personal telephone answering service for your business calls. All your calls are answered by your own PA, giving you peace of mind that you’ll never miss another new enquiry again.
A call answering script is agreed in advance. All your business calls are answered in a professional and friendly manner as if we were part of your team.
Our Business phone answering service is delivered at a fraction of the cost of employing staff, involves no administration and gives an excellent first impression. Messages are passed to you instantly by either text-to-mobile, email, or you can phone in and speak to your Kendlebell Naas PA’s at any time.
This call answering service is offered at a very competitive price, as you only pay for the calls received. See our price calculator and check out how much you will pay based on the number of calls you receive monthly – look here prices
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2 Week No Cost No Obligation Free Trial
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What is Call Answering & Message Taking?
Call Answering & Message Taking from Kendlebell Naas ensures your business never misses an important call. Our friendly, professional team answers in your company name, takes accurate details, and delivers messages straight to you by email or SMS. It’s like having a dedicated receptionist without the cost — giving your callers a professional first impression while you focus on running your business.
Why is Call Answering & Message Taking more cost effective?
Employing a full-time receptionist means paying for salary, training, holidays, and downtime. With Kendlebell Naas Call Answering & Message Taking services, you only pay for the calls we handle. There are no overheads, no wasted hours, just professional support exactly when you need it. This makes our service far more cost-effective, giving you all the benefits of a receptionist at a fraction of the cost.
Unlock Your Business Potential with Professional Call Answering
Don’t let missed calls turn into lost business. With Kendlebell Naas Call Answering and Message Taking services, we ensure every inquiry is captured and every potential customer is followed up on. By providing a professional, prompt response to all calls and delivering accurate messages, we help you convert more leads into paying clients. This strengthens your sales pipeline, boosts customer satisfaction, and unlocks extra revenue that might have otherwise been lost.
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“Kendlebell Naas offers a smooth and professional telephone answering and message service. For us it’s the perfect solution for inbound calls and enquiries and we would recommend them to anyone looking for a similar type of service.”
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"I've partnered with Kendlebell since 2017, through two separate psychotherapy clinics. Throughout this time their service has always been outstanding. They've looked after our booking system during this time from end-to-end; including inbound calls, outbound calls, emails and diary management. Given our field of work, some situations and queries can be delicate, and can require a good base level of knowledge to respond to. Kendlebell Naas have always gone above and beyond to understand our approach, and always apply themselves as professionally as possible. Not only are they professional in their work - they're efficient, quick to respond, polite, and always ready to adapt to change. It's a huge reassurance to have them look after our front of house. Personally, I couldn't recommend them enough!"
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“We have been using Kendlebell Naas services for the past couple of years for our Plumbing business. The use of the phone answering service allows our company's time management to run efficiently, while being able to manage customers and jobs in an orderly fashion. Using Kendlebell Naas has freed up a lot of time spent on the phone, where we can now focus on tasks at hand, in turn keeping our customers happy and our company more profitable. Staff and management are on hand when you need them, no question goes unanswered. Highly recommended for any business, particularly those missing calls or struggling with interruptions.”
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“I have been working with Kendlebell Naas for over 10 years. They have been a vital part in helping my business grow and from a single person clinic to a busy 6 person clinic. They are always professional and helpful and contribute to the smooth running of my business.” “Using Kendlebell Naas ensures that my calls are always answered by a real person instead of a voicemail. My customers often comment on how professional the girls that answer the phone are. My diary is updated in real time, so I never miss a call from 8am to 6pm. It is a much more cost-effective solution for my business, and it allows me to get on with my business of seeing clients.”
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“We have been using Kendlebell Naas diary management services for many years now. They are an invaluable and integral part of my business. We find them to be highly efficient and organised, phone answering, diary planning, message taking and replying is all handled very well, thus freeing up time for us to concentrate on our core business. The services they provide are essential for any business who has a volume of P2P interactions, they even send end of day reports so we can track who called and when. We absolutely recommend them as a valuable resource for any business.”
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“Working with Kendlebell Naas, since 2015, and they have been an absolute pleasure to deal with during all this time. Their professionalism, attention to detail, and genuine commitment to excellence truly set them apart. Kendlebell Naas go above and beyond to ensure that every request from our team is completed in a timely manner and to the highest standard, and their positive energy makes collaboration effortless. I highly recommend Kendlebell Naas to anyone looking for reliability, creativity, and top-notch results.”
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“We’ve been using Kendlebell Naas’ Call Answering and Diary Management service, we find the service really good. My only regret is that we didn’t start with them years ago. They are extremely flexible and easy to work with. They are that extra staff member you need when you’re busy. That extra hand when your phones are hopping as a small business this is essential to our development and for this, I can’t thank Ross and his crew enough for. We will be using them for a long time to come.”
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“We have been using Kendlebell Naas services for a number of months now and would highly recommend them. Phone calls were becoming very difficult to manage and we were losing business. Now 90%+ of our calls and appointments are being looked after by Kendlebell Naas, allowing us more time to take care of other aspects of the business.”
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“I recently had to travel abroad, and as a business owner, switching off is usually impossible—but not this time! Thanks to Ross Hamilton and the fantastic team at Kendlebell Naas, all my calls were professionally answered while I was away, giving me complete peace of mind. The setup was effortless—just a few taps on my phone and the calls were seamlessly diverted. Each evening, I received a clear, detailed email summary of who called, when they called, and what message they left. I genuinely can’t recommend this service enough. It’s a game-changer for anyone running a business who wants to protect their time without compromising on professionalism”