In January Tanaiste Leo Varadkar, said that “Post-pandemic, I want remote working to be part of a whole new world of work and this new Government strategy sets out how we will enable it.”
“Working from home has become the norm for many in 2020. We want remote, blended and flexible working arrangements a much bigger part of life after Covid. We’ve seen that there can be huge benefits – more flexibility, less commuting, more time for family and friends. It’s better for the transport emissions, and for quality of life, but it has to be done right.”
“Many people will want to continue on to do at least some remote working after the pandemic.”
“We want to put in place the structures which ensure we take advantage of the benefits of remote working and protect against the downsides”(more from Leo was saying here). Leo also recently opened “a public consultation on the right to request remote working, inviting views from all on how this right can be enshrined in law.”
There are many advantages of remote working; increased productivity, improved performance, reduced absenteeism, better staff retention and higher profitability (see more detail on this from Laurel Farrer a contributor to Forbes Magazine here). Likewise, one disadvantage of working remotely, is that many phone systems are unable to transfer calls to multiple staff working from home. Often it can be difficult to see who is taking calls and who is not. This is where Kendlebell Naas, with our experienced team of Personal Assistants come in.
We specialise in answering calls and taking the details and emailing and/or texting (or both) them to the right person. A real “hidden” benefit for our clients is our daily end of day report. This is a detailed report of who called, what happened the call, message taken or call transfer and so on. With an average call answer time of 8 seconds – we make sure you don’t miss important calls.
Kendlebell Naas offer a range of services including:
- Telephone Answering & Message Taking
- Virtual Receptionist Services
- Service Desk Solutions
- Enquiry Handling
- Order Taking
- Diary Management and appointment booking
In conclusion, our services will enable your staff to work remotely knowing your calls are being handled professionally. Kendlebell Naas – The Perfect Answer, see more on outsourcing here.