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Telephone Answering: In-House vs Outsourced

Telephone Answering: In-House vs Outsourced

At the moment many businesses are finding recruitment difficult, and finding it increasingly difficult. Especially in relation to front of house, receptionist and admin roles. So what are the costs of in-house call answering (receptionist) vs an outsourced telephone...
Kendlebell Naas enables businesses to work smarter

Kendlebell Naas enables businesses to work smarter

Alternative Staffing – Modified Staffing – Varied Staffing  At the moment many businesses are finding recruitment more difficult than in the past. Plus retention of staff is also proving harder. The service we provide at Kendlebell Naas, is easily accessed...
Customer Service: The Customer is Always Right

Customer Service: The Customer is Always Right

How a business engages with their customer base says a lot about their attitude. Do your clients, patients, customers chose to contact you? And why do they contact you via that medium? Communication has changed over the last couple of years. Many people today prefer...