Business hours are shifting – people a working from home – in between school runs. This is were Kendlebell Naas come in, our team of experienced Personal Assistants are “on” for every call. Ready to answer your calls in a consistent, professional and engaging manner. Plus our services are provided for less than the cost of the in-house alternatives, you get more for less with Kendlebell Naas. That said our services are not all about cost, improved customer experience is also a big positive. Our general hours of operation are Monday to Friday, 8.30am to 6.00pm (out of hours also available), no holidays, no sick days, no breaks, no force majeure, no paternity leave, no maternity leave, if the phone rings we answer the call. Usually in 3 rings (9 seconds) or less.
Given the difficulties around recruitment at the moment and the time involved in; going through CVs and interviewing candidates. Why not seek a service rather than a employee?
Setting up with us is usually straightforward – less than 4 hours. We require some information from you in relation to your business and staff, along with guidance on how you would like calls dealt with and so on. When our end is ready we then provide you with a divert number to divert to. How you divert to us is again up to you, be that unconditional (all calls) or conditional (busy, unanswered, etc.).
When that number rings with us, we answer it as directed by you; “Good morning/afternoon Kendlebell Naas, XXXX speaking, how may I help you?”. When a call comes in we take a detailed message which is then relayed to you by email, text or both. Alternatively, calls can be transferred directly to you or your colleagues, on your Direct Dial or mobile phone number. For some clients, we mange diaries, take payments, log service calls, others simply take simple messages right the way to informing the client that the shop might be closed for 2 weeks a Mark and Mary are gone holidays! See this Forbes article “The Pros and Cons of Outsourcing” here.
We offer a two week, no cost, no obligation, no risk free trial to all new prospective Telephone Answering/Virtual Assistant customers. Why? To let them see the benefits of our services for themselves. The trial can be easily set up here.
Results for you!
- Tyre kickers! Yes, no more tyre kickers!
- Missed calls!
- Distractions, when you are trying to concentrate.
- Silent voicemails!
Results for your clients!
- Unanswered calls – no more
- No more call ping pong
- Feeling of appreciation
Our Services & Customisation
Kendlebell Naas’ provide telephone answering services for 30% the cost of a receptionist. Our team of Personal Assistants catch your calls to to your exact specifications and requirements. Plus our services are totally customisable and will enable you to work smarter while saving you money, Kendlebell Naas – The Perfect Answer. Additionally see more blogs here, including Three Reasons to Outsource your Telephone Answering and Holiday and Relief Telephone Answering Service.