I was speaking with a fellow member of a networking group yesterday, lets call him Josh. Josh was asking me about the prospective clients I am looking for? He seemed to think – having know me a couple of months that we only want to replace full-time staff units. This is not the case, we are happy to answer calls in-conjunction with a reception team. Answering as overflow, as lunch cover, as sick cover, as maternity cover, after lunch on a Tuesday, on the last Friday of the month and so on. Our clients generally choose when to divert their calls to us. Our clients can pick and choose over the course of a day, week, month when this is. For example, when Mary is going on lunch or to the bathroom. Or when John is doing a school run. Our clients decide when we answer and our clients decide how we answer. Whether you are a start-up or an established business, whether you have been around for days or decades, our services can help. No business whether a large established one or a start-up wants calls missed.
So back to Josh’s question, who is Kendlebell Naas for? In terms of clients we are dealing with currently, we have physiotherapists, solicitors, accountants, estate agents, tradespeople, engineers, property management companies, private hospitals, doctors and many more. That is the long answer. The short answer is: If you have a phone, if you are in business, we can help.
Prices
We price not based on minutes, but on messages, the volume of messages. This means that if you are less busy, we charge you less. We move you up and down the tariffs, depending on the volume of calls. Our services cost c70% less than a in-house person (and we provide more capacity). Also given that our clients choose when to divert to us, they can do so in a way that enables maximum performance from their in-house team (or when the team is away).
See our tariffs here: Kendlebell Naas Price Tariffs
Why do Businesses come to us?
Because of the quality of the service we deliver, with call answering for instance the average answer time is 7 to 9 seconds for instance. Operating Monday to Friday, 8.30m to 6.00pm, solidly, plus by engaging our service you remove yourself from additional stress like who is covering the phones today and so on. Plus our 2 week free trial allows you to dip your toe in our services, at no cost with no risk or obligation.
See you cost calculator here.
Our trial enables people see the benefits for themselves (and/or other staff members). Facilitating focus on core work, which improves though-put, moral, customer experience and lots more. The trial can be easily set up here.
We Deliver Results
Our services deliver real life benefits for customer from very simple things like deterring tyre kickers and cold callers, some clients place use in the first line of call answering to operate as a switchboard and nip these calls in the bud. Right the way to improving the customer experience. While also giving our clients the opportunity to concentrate without any calls, plus no more silent voicemails or missed calls. This improves morale whether the team size is 1 or 20, which can have a big effect on productivity. This is why most whom engage the two week free trial, stick with our services.
In Conclusion
Kendlebell Naas’ provide telephone answering services that are tailored to your needs and will enable you to work smarter while saving you money. And importantly our clients choose when we answer. Kendlebell Naas – The Perfect Answer. Additionally see more blogs here, including Voicemail a Dinosaur and Outsourcing for Small Business.
To see the benefits of our services for yourself, get the ball rolling on a Free Trial here.
All the best,
Ross Hamilton
Career goals come in all shapes and sizes, but certain threads are universal. The vast majority of people want a better work-life balance for instance. Each week on a Monday we feature a quote on our social media channels. The topics vary but we do try to pick good ones! The quotes below could be covered under 3 headings: work-life balance, being of value to society/your family and good customer service.
Quotes
