Recruiting
Kendlebell Naas are currently looking recruiting for a Personal Assistants / Call Handlers, be that one full-time staff member or 2 part-time staff. Kendlebell Naas have been operating in Naas since 2007. We provide telephone answering and virtual receptionist services to a wide range of clients. Although most of our clients are based in Ireland, we have clients in Europe and Worldwide. Our business is built on delivering exceptional customer service.
Role(s)
Currently our team of Personal Assistants / Call Handlers work different days, times and so on. With some on 3 fixed days a week, others work 4 days and some are full-time. We are open Monday to Friday, 8.30am to 6.00pm, although most of the team work 9.00am to 5.00pm. The early morning and evening hours shared amongst the team. These positions are in office based (Ladytown Business Park Naas). There are no weekend shifts. The people required must have excellent written and spoken English with good keyboard skills. The ability to work under pressure and to deliver excellent customer service is a must. Previous experience of working in an office is a advantage, but not a requirement.
Full training provided. Excellent attendance and time keeping is a prerequisite for all candidates. €12.70 per hour starting salary (sub rates for U20s), with a review after a successful 6 month trial. Applicants should send a full CV and cover letter by email to [email protected] outlining why they think they are suitable to fill this role. Closing 24th March 2023, first interviews via zoom.
Our staff turnover is on the low side, but we know that our environment is not for everyone, it is fast paced and intense. We have a good team of good people,
What we do: Personal Assistants / Call Handlers
Our telephone answering services gives our client’s employees and/or you the ability to focus on the task at hand. Our team of Personal Assistants/ Call Handlers answer your phone(s), so they can focus on what you need to concentrate on – in many cases generating revenue. Call transferring and diary management would also make up a big part of what we do. Plus, no wasted time on cold calls – time wasters, cold callers, sales people are all screened, before they get to you. Generally our client list is very diverse, solicitors, accountants, physiotherapists, podiatrists, dentists, architects, chartered surveyors, plumbers and many more. See more about our service here in blogposts, or these in particular: What do we do? or Telephone Answering Services Drive Efficiency
Recent article in Forbes: Call Centre Outsourcing: Pros, Cons & Best Practices here.
Our Services & Customisation
Kendlebell Naas’ provide telephone answering services for a fraction of the cost of a receptionist. Our services enable businesses to be more efficient and productive, with us budgets go further, while also improving customer experience.
Our team of Personal Assistants / Call Handlers handle your calls to to your exact specifications and requirements . Our services are totally customisable. When a call comes in we take a detailed message which is then relayed to you by email, text or both. Alternatively, calls can be transferred directly to you or your colleagues, on your Direct Dial or mobile phone number.
Over the last few years, we have recruited, one or two Personal Assistants / Call Handlers joining a year since 2007. Many of our most recent recruits, have been family or friends of current staff, which is testament to the positive team/working culture we have build here.
