Alternative Staffing
At the moment many businesses are finding recruitment difficult. But often prospect employers have not looked at out-of-the-box alternatives. Expand your staffing without expanding your payroll. Rather than seeking out a new employee, why not seek out a service? Why not let our team become part of yours? We can provide you with access to more team members without the associated costs, risks or hassle. In many ways engaging our services should be viewed as a “standard” collaboration/outsource. Be that “NASAs surging collaborating with private companies” here or on a slightly smaller scale, check out “7 Business Tasks You Can Outsource” here.
Divert
How does this work; we provide you with a divert number. Which you can divert to, unconditionally or conditionally (if busy, if unanswered etc.).
Our team of dedicated Personal Assistants then become part of your team, thereby expanding your team. We will answer your calls and will follow your guidance on what to do with them; sales go here, accounts go there and so on. Whether you want call transferring or messaging. We point messages and calls in the right direction, plus we will kick the tyre kickers to touch!
In Action
How does this work in action? Phone rings and we catch your calls:
- “Good morning XXXX XXXX, Mary here, how many I help you?”
- “Brian is actually in a meeting until XXXXX, is there a specific topic you are ringing Brian in relation to?”
- “Can I please take your contact details?”
- “Brian will be in touch with you on that”
Results
These are the results that our team will deliver on. No more:
- Tyre kickers! Yes, no more tyre kickers!
- Missed calls!
- Distractions, when you are trying to concentrate.
- Silent voicemails!
Our Services & Customisation
Kendlebell Naas’ provide telephone answering services for 30% the cost of a receptionist. Plus our services are totally customisable and will enable you and your team to work smarter while saving you money. Kendlebell Naas – The Perfect Answer. Additionally see more blogs here, including Voicemail a Dinosaur and Outsourcing for Small Business.
Why?
Small and medium sized businesses are the backbone of the Irish economy. According to Statista there are 254,228 of them (more here). Looking at young businesses in particular, often entrepreneurs in an effort to hit the ground running, try an do everything. Mobile numbers on websites, home addresses and so on. As time goes by and revenues along with workload starts to grow, plus employee numbers, this structure rapidly becomes unsustainable. Young businesses then look at the call answering systems and at call-centres for telephone answering services. But to be fair, our services bring benefits for young and old businesses alike.
Why?
Our team are specialists in telephone answering, think of us as just another outsourcing option. Much like other areas of your business – payroll, graphic design or SEO, outsourcing your call answering is as straightforward.
- Increases productivity. Your team members don’t have to juggle tasks, they aren’t be constantly distracted. They can focus on their work.
- Improve customer retention: every business has a busy time. Our team can answer all your calls unconditionally or conditionally, all or some. No more calls ringing out or missed. Ultimately leading to higher retention levels.
- You save money: our dedicated telephone answering service is very cost effective. When using our services you don’t have to worry about spending money on, call related technology. Plus when your calls come in to us, we will answer them all in your business name.
Be more efficient
Our primary services – telephone answering and virtual receptionist, enable businesses to be more efficient and productive. In other words, with us budgets go further, while also improving customer experience. Why struggle with recruitment? Or have specialist staff dealing with cold callers and tyre kickers? Our specialist services come at c30% of the cost of an in-house receptionist.
Part of our offering that usually interests newer businesses is postal addresses. We provide postal addresses in two ways – just as postal or a as a registered business. If you have other specific postage requirements please free free to get in touch here.
Our telephone answering services will enable you to work smarter while saving you money, Kendlebell Naas – The Perfect Answer. Additionally see more blogs here.