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The Real-life Benefits Call Answering Services Deliver

30. Jun 2021

The Real-life Benefits Call Answering Services Deliver

Using a call answering service like ours in Kendlebell Naas can really lift productivity of any business whether a small one person operation, a small or medium sized business or a multi-national. What are the real-life benefits call answering services deliver? Taking...
The Client Experience is Important

24. Jun 2021

The Client Experience is Important

People Talk (& sometimes People Walk) The client experience is hugely important. Perhaps, more so now than in the past with the rise of the internet and less geographic regional boundaries for businesses. Looking at the 2017 US Customer Service Barometer findings,...
Servicing your customers properly? Missed Calls?

16. Jun 2021

Servicing your customers properly? Missed Calls?

You are having a meeting say a ZOOM meeting with a client. You forgot to silence your phone before the meeting and it rings out. Perhaps it is a customer of yours, a number you don’t recognise (new business?) or a no number, what is the right thing to do? Ignore...