Did you contact the switchboard or the Primary Number
When contacting/contacted by our service desk, how satisfied were you with the way the call was handled
Do we deliver service promised at time of placing the call
How satisfied were you with the level of communication provided between the original service call and arrival of the engineer on site
How satisfied were you that we met out ETA (estimated time arrival)
When dealing with our engineer, how well did they represent Linde as a company?
Whilst carrying our work on your site, how professional were we on a scale of 1 to 5 with 5 being very professional and 1 being not very professional
How satisfied were you with works completed?
Prior to leaving the visit, how satisfied were you that we informed you of the status of work and any necessary next steps?
Please rate on a scale of 1-5, with 5 being very satisfied and 1 being very unsatisfied, how satisfied you were with our total service offering?
Based on your experience with Linde, how likely is it that you would recommend us to other businesses on a scale of 1 to 5 with 5 being very likely and 1 being not likely at all.